About Us
Hippo Magnets is a small business located in Maineville, OH. We primarily sell fishing magnets to customers all over the United States. Our magnets are made from the highest quality metals available in the industry. We pride ourselves on providing the best customer service in the industry, along with a hassle free return. We offer a 100% satisfaction guarantee on all of our products.
Why Hippo Magnets?
Whether you buy 1 pc or 300 pcs fishing magnets, you are always considered a VIP customer. Free Shipping doesn't have to be slow at all times, right? Majority of times, we use USPS, so yes you can get the product within 3 business days (*West coast buyers may experience an extra couple of days delivery time).
Some of our commercial customers:
- Federal Reserve Bank of Chicago
- Auto body repair shops
- Salvage yards
- Hollywood
- Amazon warehouses
- Machinery shops
- Sign companies
- Gyms
- Metal factories
RETURNS:
We offer a 30-day return policy on unused magnets. We reserve the right to refuse returns on items that have been scratched, damaged, etc., in any way.
Customer satisfaction is our top priority. We want all of our customers to have a great buying experience with us. If you have an issue with your order / purchase, please contact us and we will do all that we can to resolve the issue for you.
SHIPPING:
All items are shipped within 1 business day after payment has been received (excludes weekends and/or holidays). Please refer to the tracking number for when your item is due to arrive. We use USPS and UPS (for bulk orders) for shipping. Majority of the magnets get delivered to your doorsteps within 3-4 business days (excluding holidays). In some rare situations, it may be delivered in 5 business days. All wholesale orders are delivered within 5 business days.
HIPPO MAGNET PROMISE:
Unlike the big corporations, we don't treat customers as just a number. If you have any problems/concerns, we are there in each step of the process. Our quality speaks for itself, that's why a lot of customer choose to refer us to their family and friends. We understands that buying the right fishing magnet is not an easy process. That's why we stand with you in each step of the process. Whether it's to exchange or return a product, we will try our best to make it as painless as possible. We value each of our customers and treat them with utmost respect.
Want to learn more about Magnet Fishing? We regularly update our blog posts that includes various information about the industry. Click Here to read more.